One of the five exemplary leadership practices, from the work of Kouzes and Posner in The Leadership Challenge, is to Encourage the Heart. This practice is about creating an environment for genuine acts of caring that uplift people’s spirits to carry on and draw people forward.
In the article “10 Ways to Create a Culture of Encouragement at Work, authors Carter and Schacht state, "By focusing on the positive and encouraging and recognizing employees on a regular, ongoing basis, supervisors can help their employees and their teams be more productive, more engaged, and more committed to success."
Encouragement is essential for employees to feel valued and engaged in the workplace. It brings the team together, improves communication, and builds a strong coalition that can address almost any issue or concern. This practice provides satisfaction for a job well done, and it gives leaders closure on a specific action, a larger milestone, or even the final products.
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