Reflect on a current decision you made, as well as how you communicated that decision. Did you communicate the decision accurately and timely, or did you procrastinate sharing the news because you knew it would be unpopular?
Regardless of the message, effective leaders always consider an important element when communicating with their team members – “treating others with dignity and respect.” Your team members may not like the message, but they can appreciate the way you deliver it. After all, leadership is about relationships.
Leadership expert Kevin Eikenberry suggests several strategies to help prepare for and deliver unpopular and/or negative messages.
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