Tip 104: Leaders Build Psychological Safety
In the book, The Fearless Organization (2018), Amy Edmondson defines fearless organizations as “the ones that provide psychological safety. In the workplace, psychological safety is the belief that the environment is safe for interpersonal risk-taking, and it is present when colleagues trust and respect each other and feel able to be candid.”
A 2017 Gallup poll revealed that only 30% of employees strongly agreed that their opinions count at work. If leaders want to leverage individual and collective talent, they must foster a psychologically safe climate where people feel free to share information, contribute ideas, and report mistakes. Edmondson provides a “Leader’s Tool Kit for Building Psychological Safety”, with the goal of motivating team members to do their absolute best work by inspiring and coaching them, providing feedback, and recognizing excellence.
To read more about this week’s leadership tip, view the article link for “How fearless organizations succeed” and discover the three steps leaders can take to create psychological safety. How fearless organizations succeed