According to Kouzes and Posner, authors of A Coach’s Guide to Developing Exemplary Leaders, “Coaching can be viewed as both an art and a science. It requires both the science of tools and techniques and the art of intuition and instinct.” Listening is a critical skill in any role and is one of the most critical coaching skills. How would you rate yourself on the following key listening skills? Consider all situations, not just when you are coaching a leader. What’s your lev

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According to Kouzes and Posner, authors of A Coach’s Guide to Developing Exemplary Leaders, “Listening is a critical skill in any role and is one of the most critical coaching skills.” How would you rate yourself on the following key listening skills? Let us discuss Active Listening in this Leadership Minute. To continue the conversation about what excites and concerns you about the change process, I encourage you to participate in one of our leadership development programs f

Asking the right questions may be one of the most powerful tools in your coaching toolbox. They demonstrate that you are listening, provide the means for gaining more information and knowledge, strengthen a relationship because questioning shows you care and clarify communication. In coaching situations, asking questions is rarely about finding the correct answer; it is more about what your leader learns through the questioning process. Powerful questions are a successful l

CHATTER: The Voice in Our Head, Why It Matters, and How to Harness It. Ethan Kross. (2021, Kindle Edition) We all have an inner voice that influences our emotions and behavior. But is your inner voice an asset or a liability? Chatter is a fascinating book that reveals the hidden power of our inner voice, and how to harness it to lead healthier, happier and more productive lives. This book is written by Ethan Kross, a self-professed “mind mechanic”, who is an award-winning psy

A coach must be flexible enough to select and use language that will be most effective with a leader. Knowing the leader’s communication style is the first step. Interpersonal Style. Your leader’s preferred communication style impacts interactions. Does your leader prefer conversations with humor? Do they need to discuss the big picture before getting into the details? Do they focus on logic or feelings? It is critical to be aware and conscious of communication styles and p

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